Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-marina.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and subscribers, ensuring compliance with various global privacy laws and regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using our applications or services as a registered user
  • Visiting and interacting with our websites
  • Subscribing to newsletters, email lists, or receiving other communications from us

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services. These include:

  1. Account Information: Details related to your registration, such as name, username, and contact details.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for secure transactions.
  3. Financial Information: Banking details, investment portfolios (if provided), or other financial records required for specific services.
  4. Purchase Information: Items bought on our platform, purchase frequency, and order history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile app usage data, and location information from your device.
  6. Location Data: GPS coordinates or other location-based services you choose to share with us.
  7. Feedback and Reviews: Comments, ratings, and reviews left by users on our platform.
  8. Social Media Information: If you connect your social media accounts, we may collect data from these platforms (with your consent) for personalized content and marketing.
  9. Product Information: Details about products or services you show interest in, including preferences and customization choices.

We gather this data through direct user input, automatic logging files, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website:

  • Strictly Necessary: These ensure basic functions like login and navigation work correctly.
  • Preference: They remember your preferences, such as language settings and display options.
  • Analytics: Used to gather statistics and insights about how users interact with our site, helping us improve performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for collection or as required by law. Once the data is no longer needed, we securely delete or anonymize it.

Security Measures

To protect your information, we implement robust security measures:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to ensure ongoing protection

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or store personal information from minors.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access and request copies of your data
  • Correct or rectify inaccurate data
  • Request erasure (right to be forgotten)
  • Restrict processing under certain circumstances
  • Receive a portable copy of your data
  • Object to or contest the use of your data
  • File appeals or complaints with relevant authorities

To exercise these rights, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any significant changes will be notified via our website, and updated policies will be posted here.

Contact Information

For any inquiries related to privacy, data requests, or unsubscribe preferences, please contact us:

We appreciate your trust in our services, and we are committed to maintaining the security and confidentiality of your personal information.